Richmond water production restored, boil water advisory remains in effect
A nearly two-day outage at Richmond's water treatment plant was restored Tuesday afternoon after a major winter storm knocked out power to the facility, causing it to malfunction.
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RICHMOND, Va. – Many residents in Richmond, Virginia were without water on Monday and Tuesday after a major winter storm knocked out power to the city's water reservoir system, causing it to malfunction.
On Monday afternoon, the city and Virginia Department of Health issued an urgent Boil Water Advisory for all residents served by Richmond's water system.
The outages stretched into Tuesday, when repairs were completed and water production was restored to the city. However, residents were still asked to conserve water as it would take several hours for water pressure to build up enough in the system.
The boil water advisory also remains in effect until Richmond can test the water and ensure it is safe to drink.
"I am incredibly proud of our City staff," said Richmond Mayor Danny Avula. "We called in every department to bring all of our resources to the challenge, and I am grateful for the long hours of coordination, planning, and hard work to get our City’s water system back online and to care for our residents during the crisis. Thank you so much, Richmond, for your continued patience."
The outage comes after a major winter storm caused widespread impacts across more than a dozen states, including hundreds of thousands of power outages across the Midwest and Mid-Atlantic.
Officials said some customers experienced a total loss of water service, while others experienced varying degrees of loss in water pressure.