‘Just maddening’: Frustration grows for California mountain residents trapped in feet of snow over a week

As mountains of snow remain several feet high in the San Bernardino mountains of California after major winter storms struck the region last week, residents are frustrated as roads remain blocked, travel is limited and essential supplies are running low.

SAN BERNARDINO COUNTY, Calif. - While officials in San Bernardino County, California, are reporting that 80% of the roads the county services have been plowed more than a week after a massive storm trapped mountain residents beneath as much as up to 10 feet of snow, many residents are becoming increasingly frustrated.

Janelle Hendrickson, who lives in Running Springs, told FOX 11 Los Angeles she has been trying to get to work off the mountain to earn money to feed her family. 

"I was told if I do go down to work, most likely I won't be able to come home for a couple days, up to two weeks," she said. Hendrickson added that roads in the area are "iffy … but they're drivable."

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The county and other organizations have worked to gather supplies for those stuck in the snow, some of whom are running out of essentials. Lake Arrowhead resident Carol Kulvicki said that for her and her neighbors, all of whom are elderly, it's not easy.

"Food drop-offs that they have had are in certain areas, and we're actually 6 miles away from that," she said.

Making things more difficult is the fact that Kulvicki lives on an access road. She said the county told her it's not responsible for plowing her road. 

During a typical snowstorm, she and her neighbors would chip in together to pay a private contractor to plow.

"But it was too much for the regular guy to get through, and we have been told by the county that we would not be plowed," Kulvicki said. "The only help we are getting are our mountain neighbors. They're our heroes."

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Kulvicki said she's also concerned about her adult son Ryan, a stage-four cancer patient. She said that his deck collapsed under the weight of the snow, and his roof is compromised.

"Luckily, with the mountain volunteers, they helicoptered his medication up to him and delivered it to his door," Kulvicki said.

Ryan's fiancée Audrey said there urgently needs to be a new system to get people in and out of the mountain roads.

"You could do blocks of people, make it, ‘It’s only these 40 at this hour, and that's it,'" she said. "But not allowing any up at all is just maddening."

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